Shipping Policy

- Prints, stationery, cards, planners, and calendars ship in 3-5 business days (changes and delays may occur due to Covid-19)

-Prints and stationery items are shipped in a bend-proof mailer.

-Non print items such as mugs, totes, dish towels, towels, etc ship in 7-14 days (changes and delays may occur due to Covid-19)

- If your order is lost/stolen in the mail please message this shop ASAP and contact your local post office so we can work on tracking the order!

- If you need something sooner than 3-5 days PLEASE leave note and specify the date needed at checkout

- Illustrations are placed in a clear cello protective sleeve with a white backboard

-Order containing non-stationery items (such as mugs, towels, totes, etc.) are shipped separately

-Melsy's Illustrations ships worldwide

-PLEASE ensure shipping address is correct, if it isn't or you need to change it please contact our shop immediately


Once an order is processed and shipped you will receive a shipping notification from Melsy's Illustrations with your tracking number. You can track your order by simple clicking on the link or typing in your tracking number through your mail carrier service. 

It an item states "Delivered" we are not responsible for this and cannot refund your order.